Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices. To make this notice easy to find, we make it available on our website on every page as a link at the bottom. Please read the following carefully. If you have any questions or concerns, please contact us. For past, current, and future clients - there is detailed section on how we deal with your personal data further down this page - and you may also want to visit our section on customer care for our policies and procedures relating beyond the scope of data protection and/or the Mykey Day Photography website.
Website Data Protection
Gathering and Use of Information on our Website
Mykey Day Photography will never wilfully disclose any personally identifiable information about our online audience to any third party without first receiving the user’s permission. We do not collect personally identifiable information from our visitors other than what is supplied to us on a voluntary basis. Visitors to the Mykey Day Photography Website may voluntarily supply certain personally identifiable information in connection with (I) requests for client information and (II) e-commerce transactions.
Some of our site contains links to other sites whose information practices may be different than ours. Visitors should consult the other sites’ privacy notices as we have no control over information that is submitted to, or collected by, these third parties.
From time to time, Mykey Day Photography may update this website privacy notice. We will notify you about material changes in the way we treat personally identifiable information by placing a notice on our site. We encourage you to periodically check back and review this policy so that you always will know what information we collect, how we use it, and to whom we disclose it. Your continued use of the Mykey Day Photography Website following the posting of any changes to these terms shall mean that you have accepted those changes.
What information do we collect through the website?
Personal details will only be used for the purpose of: (I) Replying to enquiries and client bookings where you have contacted us for this purpose, (II) supplying information about our services as requested, (III) producing and despatching orders, (IV) acting upon, and replying to, suggestions or feedback about our website. This information is not added to mailing lists or sold to any third parties.
What we do with the information that you have given us?
Any information given to Mykey Day Photography in confidence will be processed in accordance with the law. It will not be disclosed to anyone outside the company without your permission, unless it is lawful for us to do so.
This statement covers only Mykey Day Photography’s website. It does not cover other sites to which our site is linked.
Data Protection For All Clients And Parties Booking Services Or Ordering Products with Mykey Day Photography
What information is collected?
In order to execute contracts and provide services we collect a variety of information before, during and after you book with Mykey Day Photography.
• Names, Addresses and Contact Information of the person(s) placing an order with us.
• Names, Addresses and Contact Information of the person(s) using our services.
• Names (and in some cases ages and gender) of all participants of a photo shoot.
• Details and notes taken throughout a meeting or photo session or service provided to help us remember conversations during and details of your session.
If you E-Mail us or send us messages via social media, these messages are stored within our email system or social media accounts. These messages are stored for as long as practicable to allow us to provide you with better future services.
Who is collecting the data?
This data is being collected by Mykey Day Photography. We use a password protected data management software to secure and store all data.
How is data being collected?
Almost all of our data is collected directly from you, usually from filling out a contract and then further through: model releases, online forms, face to face, via the telephone, via e-mail or any electronic message.
Occasionally data may be given to us by a third party, usually if you have filled out a form at a wedding fair and asked for further information. As a rule we do not store or use this data except where specifically being requested to be contacted, and after initial contact this date is deleted.
Why do we collect Data?
We collect data in order to provide you with the service or product you have ordered, or someone has ordered for you. Some of the data we collect is to help provide you with a better customer service experience We are required by law and tax purposes to collect and store certain information relating to any product or service you order from us.
How will it be used?
Data we collect will be used by Mykey Day Photography to enable us to provide our services and products for you. Contact data (typically e-mail addresses) may be used to send you direct offers from Mykey Day Photography about upcoming promotions or newsletters. These can be unsubscribed from at any time. Mykey Day Photography may internally analyse data for business and forecast purposes.
Who will our data be shared with?
We take your privacy very seriously. We do not sell your data to third party organisations. There are a few scenarios where some of your data may be shared with third parties to allow us to provide our services to you. These include:
• Delivery and Postage Service Providers to allow us to send you documentation and orders you have placed. (Information shared includes Name, Address and in some case e-mail address / mobile number).
• Manufacturers - specifically our album manufacturers and printing labs, in order to send orders directly to you. (Information shared includes Name, Address and in some case e-mail address / mobile number).
• Law Enforcement and Legal Requirements – we will provide data to law enforcement agencies where we are legally obliged to do so.
How will this affect you (our clients)?
We collect, store, and process your data in such a way that should have no negative effect on you as an individual.
How long is data stored?
The data we collect is stored indefinitely. This is both to allow us to provide a better service to you as a customer in the event that you contact us again in the future; and also because we are legally obliged to store some data for a minimum amount of time, for example sale order records, payment records etc.
Access to stored data.
If you have any questions about data we hold about you, please feel free to contact us. You may request a copy of any data we store about you – and we will comply with any requests as per the guidance of the Information Commissioner’s Office.
If you would like any clarification on how we collect, store or process your data – please contact us directly. If you would like further information on the legal guidelines we operate within, or have any concerns about how we use your data, please check the ICO’s website at https://ico.org.uk